Hello NACE Members!
As winter winds down and spring will be upon us soon, we close February with another amazing Tasty Bites competition, our biggest and best yet, as well an exciting board retreat. Your board came away with new ideas and new vigor for the 2018 year.
March brings an exciting time to San Antonio. Events are ramping up for our San Antonio 300 celebrations, the NCAA tournament and Fiesta are all just around the corner. As the days become sunnier and busier, we’re looking forward to successful and amazing events ahead. Here’s to San Antonio and the Alamo NACE Chapter!
I’d love to hear from you on what you’d love to see from Alamo NACE in the coming year. Never hesitate to give me a call (210-518-1051) or an email (email@example.com) on what you need as a member.
Alamo NACE President
#AlamoNACE #AllAboutThatNace #NACErocks #EventProfs
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Please join Alamo NACE in welcoming Rachel Sheerin for F this S: A Tale of Walking Away (& Coming Back)
Have you or a client ever walked away from a major decision? Then realize you want to get a second glance at the choice you made and possibly change your mind. In this interactive, high energy program, we'll take a look at our beliefs on success, why burn out happens, and how you can enjoy your life, own your joy & absolutely love your success.
This Program is perfect for:
Independent Small Business Owners
Long Time Hospitality Professionals
Anyone interested in living an authentically successful life
You will earn one CE Credit in Human Resources for attending this program.
6:00pm - 6:45pm
Registration & Networking
Warm Tortilla Chips and Roasted Salsa
6:45pm - 7:30pm
Mixed Green Salad with Assorted Dressings
Grilled Chicken Fajitas with Grilled Onions and Peppers
Classic Cheese Enchiladas
Warm Flour & Corn Tortillas
Pico de Gallo, Jalapenos, and Sour Cream
7:30pm - 8:15pm
8:15pm - 8:30pm
Register by Friday, March 9 at NOON to ensure your seat
Walk-Ins will be taken as space allows
RSVP'S after Friday at Noon and Walk-Ins:
Thank you to our sponsor:
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The award-winning annual NACE Alamo President's Gala is hosted annually to celebrate our Chapter’s success and raise funds to send our members to the Experience Conference the following summer. Catering this prestigious event is considered an honor and an opportunity. We want to give you that opportunity. This year’s theme is Fire & Ice and will be held Wednesday, September 12, 2018. Please check your inbox for RFP details and email any questions to this year’s gala chair Christina Alvarado-Morales at firstname.lastname@example.org. Deadline for submissions will be March 30, 2018.
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Refer a Friend
Spread the Love!
Share the NACE love by encouraging your friends, colleagues and employees to take their professional development and connections to the next level.
When your colleagues join NACE and list you as a referrer on their membership application form, NACE will apply a$50 credit to your membership account for every new member who joins. The more people you refer, the more you save! Remember, your friend must list you as the referrer on the membership application.
Why Join NACE
NACE membership offers networking opportunities, resources and steep discounts on NACE educational opportunities and NACE partner services.
Explore the benefits provided to you as a Member of NACE
- More than 45 chapters across North America provide peer-to-peer networking and allow you to make professional contacts in your industry and within your specialty.
- Access to the NACE Membership Directory.
- Experience is the most valuable industry conference in our profession. Industry leaders, chefs, caterers, designers and event professionals come together to teach, learn, see and taste the most up-to-the-minute trends in our industry.
- NACE Education offers self-paced online courses on the core concepts of the catering and events industry.
- The Certified Professional in Catering and Events (CPCE) designation is the most widely respected professional certification in the industry. Employers, peers and clients see CPCE as a mark of accomplishment, credibility and trust.
- Being a member of NACE means growth as a leader. Getting involved with NACE means members practice valuable skills that they take to their own businesses.
INDUSTRY RESOURCES & RECOGNITION
- Marketing resources including ebook and webinards presented by ThriveHive.
- Members of NACE enjoy pricing discounts on the products and services they use the most.
- The NACE Awards recognize outstanding vision, inspiration, leadership and achievement in catering and event design.
- NACE News keeps industry professionals informed of topics that impact their day to day activities.
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JOB TITLE: Associate Director - Destination Services
SALARY RANGE: $ $60,412 - $102,708
OPENING DATE: July 25, 2018
CLOSING DATE: UNTIL POSITION IS FILLED
WORK HOURS: 8:30 a.m. – 5:30 p.m.
JOB SUMMARY: Exercises functional supervision and development training for staff. Serves as the liaison between meeting professionals, Visit San Antonio and partners. Consults and analyzes planner’s service needs in order to determine business opportunities for partners. Promotes attendance and coordinates marketing needs. Creates opportunities for housing and temporary event staff of Visit San Antonio. Manages higher-profile groups; serves as back-up to Director; represents Destinations Services and Visit San Antonio on various committees and presentations.
ESSENTIAL JOB FUNCTIONS:
? Assists director with tracking definite meetings and assigning groups to Destination Services Managers. Reviews status of each subordinates assigned group on a regular basis. Attend and or facilitate pre-con and post-con meetings;
? Acts as a liaison between hotel community, facilities, local purveyors and meeting professionals;
? Supervises, trains and develops Destination Service Mangers and Coordinators;
? Assist director with enhancements of website;
? Able to assess and prioritize workloads;
? Maintain total account management of meeting/groups including consistent implementation of the CRM system and all required documentation. Enter all notes with specific details of activities and associated documents;
? Reviews, compiles and completes post-convention reports in a timely manner;
? Work with housing department/third-party and maintain knowledge of housing status;
? Assist destination services with small group service needs to include call in and walk-ins, to be split between director, managers, and coordinators;
? Coordinate and conduct site visits for assigned groups and assists division with site visits as needed;
? Continual communication between director and sales managers as to the status of each account;
? Excellent communication with Visit San Antonio, Henry B. González Convention Center and RK Culinary Group is mandatory to ensure proper convention support is provided;
? Deliver destination service presentations to groups, both local and national, including welcome presentations to groups on an as needed basis;
? Maintain knowledge of temporary event staffing needs and coordinate same with Visit San Antonio staff;
? Maintain knowledge of present and future event venues; hotels, City of San Antonio and the Henry B. González Convention Center;
? Maintain knowledge of all promotional materials available to groups;
? Assist director with special projects and service programs as needed;
? Maintain good relationship with partner companies and familiarize him/herself with services available. Maintain a good referral system;
? Attend promotional/industry trips as determined by Destination Services Director;
? Assist with partner orientations and seminar presentations as necessary;
? Performs other projects as assigned;
? Perform all basic clerical tasks as needed.
QUALIFICATIONS: ? Bachelor’s Degree from an accredited college or university ? Minimum four (4) years account management/customer service experience. ? Accomplished experience in planning organizational events both small and large scale. ? Membership based organization, hotel, tourism and/or hospitality industry experience is a plus. ? Minimum two (2) years of supervising staff. ? Valid Class 'C' Texas Driver's License
PREFERRED QUALIFICATIONS: ? Certifications: CMP, CEM
KNOWLEDGE SKILLS AND ABILITIES:
? Functional knowledge and experience in areas of customer service; customer relationship building internally and externally;
? Ability to communicate clearly and effectively, both verbally and in writing;
? Proof reading and grammar skills;
? Solid knowledge of San Antonio and ability to confidently promote the city required;
? Persuasive negotiation skills;
? Ability to work collaboratively;
? Strong interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with a diverse range of individuals; maintain professional presence;
? Highly-motivated self-starter;
? Proven problem analysis and resolution skills; exceptional analytical skills;
? Ability to prioritize and manage multiple responsibilities simultaneously;
? Efficient and proven organizational skills; detail oriented;
? Proficient technology application skills; Advanced MS Office (Word, Excel & PowerPoint), MS Outlook, Internet Explorer & Client Management software. Adobe Illustrator is a plus;
? Prior experience in a Customer Relationship Management System is a plus;
? Reliable, dependable, flexible and responsive; ability to work outside of normal work schedule as needed/directed;
? Ability to travel locally and domestically;
? Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or partners.
APPLICANT INFORMATION: ? If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. ? Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of this position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. ? Applicants selected for employment with Visit San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
PHYSICAL REQUIREMENTS: Physical requirements include occasional lifting, carrying of 25 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching walking, twisting and kneeling to perform the essential functions. Working conditions are primarily inside an office environment but may require evening and/or weekend activities with some traveling required. The employee is required to stand and walk at times for long periods of time.
To apply for this position, please send your application, resume, and cover letter to email@example.com